Senior Manager – Payments

About the role

Capco Poland is looking for a Poland-based Senior Manager specializing in Payments, in a hybrid role. You will advise banks and other financial institutions on complex payments challenges, helping them respond to changing customer expectations, regulatory requirements and developments across the payments ecosystem. The role works closely with senior stakeholders across Payments, Operations, Product, Technology, Risk and Compliance, covering payments strategy, operating model transformation, regulatory change and modernization of payments capabilities.

Key responsibilities

• Advise banks and financial institutions on payments strategy, transformation and regulatory change, turning complex market and regulatory developments into practical business actions.
• Lead advisory and transformation engagements across the payments lifecycle, including payment products, processes, operating models and supporting capabilities.
• Support clients in responding to developments across the European and Polish payments landscape, assessing business impacts and defining implementation and transformation roadmaps.
• Build trusted relationships with senior stakeholders across Payments, Product, Operations, Technology, Risk and Compliance, providing clear advice and supporting decision-making.
• Lead client engagements and grow Capco's Payments offering through proposition development, client conversations and identifying new advisory opportunities.

Required profile

• Significant experience in payments within financial services, gained in consulting, banking, payments or a combination of these.
• Strong knowledge of the Polish and European payments landscape, including products, infrastructure, market developments and the regulatory environment.
• Experience supporting payments modernization, payment platform transformation or operating model change within a bank or payment services organization.
• Experience leading consulting engagements or complex payments initiatives, including managing teams, senior stakeholders, delivery priorities and client outcomes.
• Bonus points: previous consulting experience with Tier 1 banks or other major financial institutions, and experience developing payments propositions, supporting business development or contributing to client proposals.

Required skills

• Knowledge of European payments regulation and industry developments, including PSD2/PSD3, the Payment Services Regulation (PSR) and instant payments.
• Experience with SEPA, SWIFT, payment schemes, cards, account-to-account payments, open banking or cross-border payments.
• Ability to communicate complex payments topics clearly to senior management and work across business and technology functions.

The recruitment process includes an HR interview with the recruiter, a technical interview with the Capco Engineering team, a client interview, followed by feedback and an offer. The role is hybrid (#LI-HYBRID).