Remote Customer Support Service Representative
ABC Hosting Ltd.
Job description
About the role
ABC Hosting Ltd., a leading web hosting provider in Poland, is expanding its services to other countries and has added a new cryptocurrency project. It is hiring a full-time remote Customer Support Service Representative with a flexible schedule.
Key responsibilities
- Help clients solve website issues and give information about the services offered (text mode only).
- Block websites that violate hosting rules.
- Act as a bridge between clients and programmers/sysadmins.
Required profile
- Intermediate-to-advanced English (B1-B2).
- Fluent Portuguese or French; Polish is a plus.
- Basic understanding of hosting structure.
- Any experience in programming or site maintenance (not limiting).
- Self-reliant, as the job is remote.
What we offer
- The chance to join an international team.
- A competitive salary, depending on performance during the interview, with future raises linked to performance and skills.
- A friendly, humorous working environment.
Applicants apply by sending their CV, stating salary expectations and their Skype username; the company then contacts them for a text-based interview. The company uses Redmine for project management and Rocket.Chat for daily communication.
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Published 4 days ago
Expires 1 month from now
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