Product Testing & Release Analyst, Supply Marketplace

About the role

The Product Testing & Release Analyst will join a cross‑company team supporting American Express Global Business Travel (GBT) supply technology initiatives, focusing on the expansion of the Supply Marketplace (SMP) platform.

Key responsibilities

• Assist in project‑specific testing such as SMP Hotel Expansion, following priorities set by Project and Product Teams.
• Drive functional and business testing to ensure SMP accesses the correct content and inventory.
• Perform Point of Sale and downstream integration testing across applications and system processes in each country.
• Collaborate with Product Management to validate feature fit, identify risks, and manage issues.
• Design and execute test strategies, test plans, and acceptance criteria based on business processes.
• Coordinate testing across departments and external vendors when required.
• Lead bug triage, prioritize issues, maintain an open issues log, and suggest work‑arounds.
• Conduct regular test environment reviews to keep them optimized and ready.

Required profile

• University degree.
• Strong experience as a Test Analyst with travel industry background.
• Ability to work with SMEs, understand business processes and translate them into test plans.
• Logical, structured approach to testing.
• Excellent written and verbal communication skills.
• Strong analytical, reporting, and people‑management abilities.
• Capability to identify key issues, devise mitigation plans, and balance multiple tasks.

Required skills

• Functional testing.
• Integration testing.
• Test strategy formulation.
• Test plan design with acceptance criteria.
• Bug triage and issue prioritisation.