Operations Specialist (Dutch or French) – 6-Month Replacement

About the role

EBSC, which has taken over operations from Marsh Europe so that colleagues can focus directly on clients, is looking for an Operations Specialist in Warsaw to cover a 6-month period. The role uses foreign-language skills to handle incoming documentation and data entry in internal systems, within a multilingual team in a central Warsaw office.

Key responsibilities

• Handle documentation received from insurance brokers using your foreign language skills on a daily basis
• Enter data into internal systems with attention to detail
• Share ideas to identify improvement opportunities
• Communicate with stakeholders

Required profile

• Excellent spoken and written English and Dutch or French (B2)
• Strong analytical skills and excellent attention to detail
• Minimum 3 years of professional experience
• Nice to have: previous experience in insurance, SSC or customer service
• Ability to build relationships, open-mindedness, fast learning and strong oral and written communication

What we offer

• Flexible business hours and flexible working arrangements
• Casual dress code and integration events
• Benefits including private health care (family package), monthly prepaid restaurant or shopping card, sports and culture card, language course, unlimited online learning and a retirement plan
• Development opportunities and a multilingual, inclusive team