Operations Specialist with French

About the role

The European Business Support Center (EBSC) of Marsh, based in its Warsaw office, is looking for an Operations Specialist with French. EBSC took over operations from Marsh Europe so that colleagues can focus directly on clients, covering policy management, claims, procurement, data management, billing, sales support and more. The role uses foreign languages on a daily basis to handle documentation from insurance brokers.

Key responsibilities

• Handle documentation received from insurance brokers using your foreign language skills
• Enter data into internal systems with attention to detail
• Share ideas to identify improvement opportunities
• Communicate with stakeholders

Required profile

• B2 level spoken and written English and French
• Minimum 1 year of professional experience
• Previous experience in insurance, SSC or customer service is an advantage
• Ability to build relationships, open-mindedness and fast learning

Required skills

• Excellent attention to detail
• Strong analytical skills
• Strong oral and written communication skills

What we offer

• Flexible working hours and a hybrid model (3 days per week in the office)
• Casual dress code and integration events
• Benefits including private health care, prepaid restaurant or shopping card, sports and culture card, language course, unlimited online learning and a retirement plan
• Multilingual community and office in central Warsaw