Workplace Manager – Krakow

About the role

BlackLine, a global leader in Finance Automation, is looking for a Workplace Manager for its Krakow office. The role sits in the Workplace Services team, which focuses on the employee experience and on delivering fresh, vibrant workspaces. The manager takes care of the team's well-being and daily workplace operations, builds strong relationships with the local team and collaborates with the global Workplace Services organisation.

Key responsibilities

• Support the team in achieving global workplace policies, goals and initiatives, and implement the direction set by local functional leaders.
• Deliver timely, accurate and seamless client service, solve problems quickly and improve service delivery.
• Create a positive first impression by managing reception of employees, guests and visitors, and act as a virtual directory for the building.
• Ensure health and safety by managing a team and vendors for cleaning, first aid supplies and safety protocols, and confirm compliance with Polish health, safety and fire legislation.
• Manage vendors for cleaning, office supplies, post collection, shipping and receiving, and maintenance of furniture and equipment; do site walks each morning.
• Run the food and snack/beverage programme and the catering programme.
• Act as local liaison with the building landlord and resolve facilities issues.
• Partner with functional managers and the People team, and consult Finance, IT and others for data integrity and compliance.
• Manage social activities, company meetings and employee events and celebrations.

Required profile

• 5+ years of workplace, office operations, hospitality or similar experience; experience in a multinational organisation preferred.
• Event planning and hospitality experience is a strong advantage.
• Proven experience managing office relocation projects, including space planning, vendor management and setup.
• Experience coordinating workplace technology and IT service delivery.
• Excellent command of written and spoken English and Polish.

Required skills

• MS Office, Teams and SharePoint.
• Ability to work independently, manage multiple tasks on time and handle several tasks at once.

The position is on-site and full-time, with minimal business travel. Total base pay range is 120,000 to 150,000 PLN per year.