Remote Operations Specialist (Dutch) – 12-Month Replacement

About the role

EBSC, which has taken over operations from Marsh Europe so that colleagues can focus directly on clients, is looking for a remote Operations Specialist fluent in Dutch. The role is a 12-month replacement and is based in Warsaw.

Key responsibilities

• Handle documentation received from insurance brokers using your foreign language skills on a daily basis
• Enter data into internal systems with attention to detail
• Share ideas to identify improvement opportunities
• Communicate with stakeholders

Required profile

• Excellent spoken and written English and Dutch (B2)
• Minimum 3 years of professional experience
• Previous experience in insurance, SSC or customer service is an advantage
• Ability to build relationships with colleagues and strong oral and written communication skills

Required skills

• Strong analytical skills
• Excellent attention to detail
• Fast learning and open-mindedness

What we offer

• Flexible business hours and flexible working arrangements
• Casual dress code and integration events
• Benefits including private health care (family package), monthly prepaid restaurant or shopping card, sports and culture card, language course, unlimited online learning and a retirement plan
• Multilingual community and office building in central Warsaw