HR Operations Specialist - Employee Share Purchase Plan (Stock Incentives)

About the role

HITACHI ENERGY SERVICES is looking for an HR Operations Global Delivery Specialist for its Employee Share Purchase Plan (ESPP) in Krakow, Poland. The role is accountable for the operational delivery, coordination and continuous improvement of the ESPP, acting as the global subject matter expert. It connects HR Operations, Total Reward, Payroll, Finance, Tax, Legal and country stakeholders so the plan runs consistently, accurately and compliantly across participating countries. The role may later expand to oversee the operational delivery of the RSU (Restricted Stock Unit) program.

Key responsibilities

• Coordinate annual and monthly ESPP activities globally and oversee operational milestones across participating countries.
• Act as the main contact between HR Operations teams and Total Reward CoE / Hitachi Group.
• Collaborate with Compensation & Benefits, Payroll, Digital HR, Tax, Technology and other stakeholders involved in ESPP delivery.
• Provide Tier 3 support for ESPP process queries, issues and escalations from the HR Operations perspective.
• Deliver selected global ESPP activities, including eligibility validation, enrollment mop-up and exception management.
• Maintain and improve ESPP procedures, controls and documentation with HR Operations and Total Reward teams.
• Monitor operational issues and risks and support mitigation measures.
• Drive continuous improvement, standardisation and harmonisation of ESPP delivery processes globally.

Required profile

• Significant experience in HR Operations and related domains such as Payroll, Compensation & Benefits, Global Mobility, Equity or Share Plan Administration.
• 5-8 years of experience in process management and service delivery, ideally in global organisations with international exposure.
• Strong understanding of payroll processes and employee share plan operations beyond just policy.
• Experience with controls, HR technologies (such as Workday), reporting, documentation creation and management, and process improvements.
• Strong cross-functional stakeholder management, problem-solving and decision-making.

What we offer

• Competitive salary and incentives.
• Well-being and care, paid and unpaid leave, and flexible work options.
• Benefits supporting financial security, tailored to the country of employment.