Automation Specialist – RPA Specialist

About the role

The European Business Support Center (EBSC) of Marsh is looking for an Automation Specialist (RPA Specialist) based in its Warsaw office. You will support the delivery of process improvements and automation solutions across the business, working closely with experienced colleagues and stakeholders to simplify processes and help with testing and implementation. The position is hybrid.

Key responsibilities

• Support cross-functional teams in understanding end-to-end processes and identifying improvement opportunities
• Analyse current processes to find bottlenecks, inefficiencies and areas for automation
• Work with stakeholders to gather requirements and support the design of solutions that meet business needs
• Contribute to developing and implementing process improvements using RPA (Blue Prism)
• Support testing activities, including User Acceptance Testing, so solutions are ready for deployment

Required profile

• Proven experience with RPA (Blue Prism)
• Exposure to process mapping, process analysis or process improvement activities
• Strong analytical skills and a continuous improvement mindset focused on efficiency and effectiveness
• Good communication skills and the ability to work well with others
• Excellent spoken and written English (C1 level)

What stands out

• Exposure to more than one automation tool or language
• Basic knowledge of REST API data exchange
• Interest in Lean Six Sigma methodologies or certification
• Experience in the insurance or shared service sector