Order-to-Cash Specialist

About the role

We are seeking an Order-to-Cash (OtC) Specialist to join our Finance Shared Services Centre in Poland. You will support the Order-to-Cash process for multiple business entities, ensuring accurate cash application, account reconciliation, and timely resolution of payment queries.

Key responsibilities

• Ensure accurate and timely cash application and posting of intercompany wire transfers.
• Investigate and resolve payment discrepancies in collaboration with local teams.
• Prepare and distribute account statements and collection letters to customers.
• Process customer write‑offs and refunds according to company policies.
• Monitor overdue invoices, escalate unresolved accounts, and generate analytical reports.
• Support month‑end closing activities and maintain documentation for audits.

Required profile

• Bachelor’s degree in Finance, Accounting, Business Administration or equivalent experience.
• At least 2 years of experience in Order‑to‑Cash, Accounts Receivable or a similar finance role.
• Strong analytical, problem‑solving and communication skills.
• Proficiency in English and Polish, both written and spoken.
• Ability to work independently, manage priorities and meet deadlines.

Required skills

• Experience with Microsoft Dynamics 365 (D365).
• Practical knowledge of cash application, account reconciliation, refunds, write‑offs and collections support.

What we offer

• Private medical care for you and your family.
• Lunch card and access to MyBenefit platform.
• Multisport Card and flexible working hours.
• Hybrid working model: 2 days remote, 3 days onsite.
• Office location at Przybyszewskiego 56, Kraków with business‑casual dress code.
• Employee volunteering opportunities and integration events.