Warehouse Site Lead (Magnice/Wrocław region)

About the role

Zalando is looking for a Site Lead (all genders) to take overall operational and strategic accountability for its major logistics hub in Magnice, in the Wrocław region of Poland. As the executive link between local site operations, the third-party logistics (3PL) partner and Zalando headquarters, you will govern contractual relationships, steer key performance metrics and champion continuous improvement to ensure seamless delivery across Europe. The position is available as soon as possible.

Key responsibilities

• Lead local site operations end-to-end, steering the 3PL provider to meet service level agreements, operational KPIs, capacities and Zalando social standards
• Govern partner and contract management, including operational agreements, budgeting, invoicing and subcontracts for local automation assets
• Act as strategic liaison between central functions and local operations to align forecasting, track metrics and optimise site logistics costs
• Drive continuous improvement initiatives across the site and the wider Zalando fulfilment network
• Represent site interests, steer stakeholders and foster an inclusive culture aligned with Zalando standards

Required profile

• Demonstrated leadership experience in a large-scale fulfilment centre, contract logistics or automated operational environment
• Proven track record managing complex 3PL contracts, negotiating SLAs and controlling operational budgets
• Strong data-driven decision-making and experience leading continuous improvement initiatives
• Exceptional interpersonal and stakeholder management skills
• Full professional fluency in Polish (mandatory) and English

What we offer

• Peer-to-peer performance reviews twice a year and training through Zalando's training platform
• All-hands meetings, Q&A sessions and anonymous employee surveys
• Mentoring and professional development support from an international team of experts
• Employee assistance programme for mental wellbeing, plus sports and health offerings
• Volunteering leave and access to the employee shares program
• 40% discount on Zalando products and 30% on Zalando Lounge