O2C Specialist – Credit Control (Europe)

About the role

Customs Support Group is seeking an experienced O2C Specialist – Credit Control to manage credit control activities for European country portfolios and key customer accounts. The role focuses on managing receivables, minimizing overdue balances, monitoring credit risk and supporting healthy cash flow.

Key responsibilities

• Manage collections and credit risk for assigned European country portfolios and key customer accounts.
• Perform daily collection activities, proactively following up on overdue receivables via phone, email and credit management systems.
• Match and allocate daily incoming bank payments against open customer invoices.
• Analyze customers’ financial health and set appropriate credit limits.
• Monitor customer credit exposure and ensure compliance with internal credit policies.
• Coordinate external debt collection processes when required.

Required profile

• Minimum 3 years of experience in Credit Control, Credit Management, Accounts Receivable, Collections or a similar O2C role.
• Hands‑on experience managing collections and customer receivables across multiple portfolios or countries.
• Strong analytical and problem‑solving skills with excellent attention to detail.
• Confident communication and negotiation abilities for challenging collection conversations.
• Ability to work independently in a fast‑paced, international environment.

Required skills

• Proficiency in accounting and ERP systems, preferably Microsoft Dynamics.

What we offer

• A dynamic, international working environment with exposure to global teams and stakeholders.
• A permanent role offering stability and clear opportunities for professional growth.
• A comprehensive benefits package.
• A hybrid working model.
• Ongoing learning and development opportunities.