Account Manager (Ocean & Air)

About the role

AsstrA, a logistics company with offices in 24 countries and over 1,000 employees, is looking for an Account Manager for its Ocean & Air business in Warsaw. The role manages and develops relationships with strategic and existing customers and drives organic growth within assigned accounts.

Key responsibilities

• Manage and further develop relationships with strategic and existing customers
• Identify cross-selling and upselling opportunities to drive organic growth in assigned accounts
• Lead commercial activities from opportunity identification to contract implementation
• Prepare tailored business proposals and negotiate commercial agreements
• Take part in RFQs, RFPs and tender processes
• Promote AsstrA's logistics portfolio and value-added solutions to key customers
• Build and maintain long-term partnerships with decision-makers and stakeholders
• Monitor account performance, profitability and revenue growth (GP and GPM%)
• Maintain accurate sales pipelines, customer records and reporting in CRM systems
• Work closely with Operations, Finance, Quality, Legal and other internal stakeholders

Required profile

• Minimum 5-6 years of experience in Sales, Business Development or Account Management in freight forwarding, logistics or supply chain solutions
• At least 3 years in a dedicated Key Account Management role
• Solid understanding of international freight forwarding and multimodal transport solutions
• Proven negotiation skills and experience building long-term customer relationships
• Native-level Polish and professional English; additional languages are highly valued

Required skills

• Experience preparing commercial offers, pricing strategies and managing tenders
• CRM systems and sales performance reporting
• Commercial awareness and stakeholder management

What we offer

• International environment, onboarding program and mentor support
• Career path, training and English language courses
• Stable employment and remuneration commensurate with commitment
• Day off on your birthday, referral program and team-building events