Call Center Agent – Poland (Freelance)

About the role

Kodland is an international digital skills platform for children aged 7 to 17, operating in over 40 countries and educating more than 30,000 children worldwide. It is looking for a freelance call center agent based in Poland who will contact clients by phone and other channels to sign them up for trial lessons.

Key responsibilities

• Contact clients by phone and other communication channels to sign them up for a trial lesson.
• Provide information about products and services, answer client questions and resolve their concerns.
• Ensure clients are enrolled, re-enrolled and confirmed for trial lessons.
• Support clients through the enrollment process for the school.

Required profile

• Full-time availability, with hours very flexible, including weekends (Saturday and Sunday).
• Fluent Polish or a professional level of communication with clients.
• A Windows or Mac computer/laptop and a stable internet connection.

Required skills

• Knowledge of CRM systems is an additional advantage.

What we offer

• Work from home, from anywhere in the world, using a computer with webcam, microphone and stable internet.
• Fast growth opportunities within the position.
• Employee discounts on products for family and friends.