Business Systems Analyst – Cloud Commerce & SaaS (Remote Poland)

About the role

Mirantis, a Kubernetes-native AI infrastructure company, is looking for a Business Systems Analyst (Marketplace Operations Analyst) to own the technical health, listing administration and operational execution across its cloud digital channels: the Mirantis Webstore, AWS Marketplace and Azure Marketplace. The role sits within Business Applications and covers enterprise B2B private offers, catalog updates, Jira delivery sprints and data flows into NetSuite ERP. It is a fully remote position.

Key responsibilities

• Keep listings accurate and complete across the Webstore, AWS and Azure Marketplaces, and coordinate product onboarding, updates and deprecations
• Manage end-to-end enterprise B2B private offer workflows and liaise with AWS and Azure partners on certifications, metering integrations and co-sell programs
• Maintain a Jira tracker, run sprint planning and standups, keep RAID logs and decision records, and coordinate UAT and release sign-offs
• Elicit and document functional requirements, write BRDs, user stories, process maps and data flow diagrams, and act as SME on marketplace metering APIs and billing
• Report weekly and monthly to leadership, Finance and Sales, and build operational dashboards in Looker, Snowflake or Google Sheets
• Partner with Finance on order reconciliation and period close, and with Sales on deal analytics; document SOPs for recurring operations

Required profile

• 2+ years in business analysis, systems analysis or operations in B2B SaaS, cloud infrastructure or digital sales channels
• Hands-on experience with AWS Marketplace or Azure Marketplace (listings, B2B private offers, SaaS contracts or metering APIs)
• Strong written communication and ability to work remotely in an async-first way across time zones

Required skills

• Jira and Confluence
• BI and data warehousing tools such as Looker, Tableau or Snowflake
• Nice to have: NetSuite, Stripe, QA/UAT coordination, AI tools for automation, and cloud/Kubernetes knowledge

What we offer

• Professional development, training and conference attendance
• Company events, hackathons and tech talks
• A competitive compensation package with a strong benefits plan