Team Coordinator – French Speaking Motor Operations

About the role

Marsh is looking for a Team Coordinator to join its Motor team in Warsaw. This hybrid position requires at least three days a week in the office and involves supporting the Team Leader or Operations Manager with people‑management and operational activities.

Key responsibilities

• Manage a team of administration specialists – recruiting, coaching, setting goals, monitoring performance and workload prioritisation.
• Plan and develop new procedures, resolve internal client escalations, and prepare management reports.
• Drive process improvements, coordinate projects and team initiatives, and support the Motor team in delivering high‑quality operational services.

Required profile

• Proven coordination skills and experience in people management, preferably in a shared‑service centre environment.
• Minimum three years of strong customer‑service experience, with the ability to plan resources and track team utilisation.
• Excellent spoken and written English and very good French (minimum B2 level).

Required skills

• Strong organisational skills and attention to detail.
• Ability to work effectively in a dynamic, international environment.

What we offer

• Professional development opportunities, supportive leadership and a vibrant, inclusive culture.
• Benefits and rewards aimed at enhancing well‑being, plus the flexibility of hybrid work.