Senior Analyst – Solutions Architect, Loyalty Solutions

About the role

Mastercard is seeking a Senior Analyst, Solutions Architect to design and document loyalty solutions for issuers and merchants across Europe. The role blends technical expertise with customer‑facing responsibilities, guiding clients from discovery through implementation.

Key responsibilities

• Lead requirement‑gathering sessions with business stakeholders and developers.
• Evaluate client infrastructure and translate business needs into design patterns and architecture diagrams.
• Produce detailed technical documentation, including user flows, business & workflow analysis, and integration specifications.
• Act as the primary liaison between internal and client technical teams throughout discovery and design.
• Identify project constraints, mitigate risks, and communicate issues to stakeholders.

Required profile

• Strong knowledge of rewards, marketing, or loyalty platforms.
• Experience working with financial institutions or performance‑based marketers.
• Excellent critical‑thinking and problem‑solving abilities.
• Comfortable in customer‑facing roles, engaging senior leadership and technical teams.
• Willingness to travel and work across multiple geographic markets.

Required skills

• Web technologies
• APIs
• Security concepts