Operations Specialist with Swedish

About the role

Marsh's European Business Support Center (EBSC) in Warsaw is looking for an Operations Specialist who speaks Swedish. EBSC took over operations from Marsh Europe so that colleagues can focus directly on clients, covering policy management, claims, procurement, data management, billing, sales support and more. The work keeps you connected to business and colleagues across Europe.

Key responsibilities

• Handle incoming documentation from insurance brokers using your foreign language skills
• Enter data into internal systems with attention to detail
• Share ideas to identify improvement opportunities
• Communicate with stakeholders

Required profile

• Excellent spoken and written English and Swedish (B2)
• Minimum 1 year of professional experience
• Previous experience in insurance, SSC or customer service is an advantage
• Ability to build relationships, open-mindedness and fast learning

Required skills

• Strong analytical skills
• Excellent attention to detail
• Strong oral and written communication

What we offer

• Flexible working hours and a hybrid model
• Casual dress code and integration events
• Benefits including private health care, prepaid restaurant or shopping card, sports and culture card, language course, unlimited online learning and a retirement plan
• Multilingual community and an office in central Warsaw

To apply, send your CV in English.