Operations Specialist with German

About the role

Marsh's European Business Support Center (EBSC) in Warsaw is looking for an Operations Specialist who speaks German. The EBSC took over operations from Marsh Europe so that colleagues can focus directly on clients, covering policy management, claims, procurement, data management, billing, sales support and more. The position is based in the Warsaw office, with the possibility of remote work.

Key responsibilities

• Handle documentation received from insurance brokers using your foreign language skills on a daily basis
• Enter data into internal systems with attention to detail
• Share ideas to identify opportunities for improvement
• Communicate with stakeholders

Required profile

• Excellent command of spoken and written English and German (B2)
• Minimum 1 year of professional experience
• Previous experience in the insurance sector and/or SSC and/or customer service is an advantage
• Ability to build relationships with colleagues, open-mindedness and fast learning

Required skills

• Strong analytical skills
• Excellent attention to detail
• Strong oral and written communication skills

What we offer

• Flexible working hours and flexible working arrangements, including the possibility of remote work
• Casual dress code and integration events
• Benefits package including private health care (family package), prepaid restaurant or shopping card topped up monthly, prepaid sports and culture card or Multisport card, language course, unlimited access to online learning platforms and a retirement plan
• Multilingual community, people-oriented team and an office building in the Warsaw city center