Operations Specialist with English

About the role

The European Business Support Center (EBSC) of Marsh is looking for an Operations Specialist with English for its Warsaw office. Marsh took over operations from Marsh Europe so that colleagues can focus directly on clients, covering policy management, claims, procurement, data management, billing, sales support and more. The role is based in the Warsaw city centre office.

Key responsibilities

• Handle incoming documentation from insurance brokers using your foreign language skills
• Enter data accurately into internal systems
• Share ideas to identify improvement opportunities
• Communicate with stakeholders

Required profile

• B2 level spoken and written English and Polish
• Minimum 1 year of professional experience
• Previous experience in insurance, SSC or customer service is an advantage
• Ability to build relationships with colleagues and strong oral and written communication skills

Required skills

• Excellent attention to detail
• Strong analytical skills
• Fast learning ability

What we offer

• Flexible working hours and flexible working arrangements
• Casual dress code and integration events
• Benefits including private health care (family package), prepaid restaurant or shopping card, prepaid sports and culture card, language course, unlimited online learning access and a retirement plan
• Multilingual community and a people-oriented team
• Professional development opportunities and hybrid work, with at least three days per week in the office