Operations Specialist with Dutch

About the role

EBSC, which has taken over operations from Marsh Europe, is looking for an Operations Specialist in Warsaw who speaks Dutch. The role sits in the heart of Marsh's value proposition for multinational clients, covering policy management, claims, procurement, data management, billing, sales support and other tasks. The position offers the possibility of remote work.

Key responsibilities

• Handle documentation received from insurance brokers using your foreign language skills
• Enter data into internal systems with attention to detail
• Share ideas to identify improvement opportunities
• Communicate with stakeholders

Required profile

• Excellent spoken and written English and Dutch (B2)
• Minimum 1 year of professional experience
• Previous experience in insurance, SSC or customer service is an advantage
• Ability to build relationships with colleagues and strong oral and written communication skills

Required skills

• Foreign languages (English and Dutch)
• Analytical skills and excellent attention to detail

What we offer

• Flexible working hours and arrangements, including the possibility of remote work
• Casual dress code and integration events
• Benefits such as private health care, prepaid restaurant or shopping card, sports and culture card, language course, online learning access and a retirement plan
• Development opportunities and a multilingual, inclusive team in a Warsaw city-center office