Operations Specialist (Dutch/French) – 6‑Month Replacement

About the role

Join the Operations team supporting Marsh Europe’s policy management, claims, procurement and related services. You will use your Dutch or French language skills daily to process documentation from insurance brokers and contribute to continuous improvement.

Key responsibilities

• Handle incoming documentation in Dutch or French and ensure accurate data entry into internal systems.
• Communicate with internal and external stakeholders to resolve queries and share ideas for process enhancements.
• Maintain high attention to detail while managing policy, claims and billing information.

Required profile

• Excellent spoken and written English plus Dutch or French (minimum B2 level).
• Strong analytical abilities and meticulous attention to detail.
• At least 3 years of professional experience, preferably in insurance, SSC or customer service.

Required skills

• Proficiency in data entry and use of internal operational systems.
• Ability to build relationships with colleagues and stakeholders.

What we offer

• Development opportunities and flexible business hours.
• Casual dress code, integration events and a comprehensive benefits package (private health care, meal/restaurant cards, sports & culture cards, language courses, online learning access, retirement plan).
• Multilingual, inclusive community and a modern office in Warsaw city centre.