Freelance Business Analyst – Public Sector Transformation

About the role

PwC’s Public Sector practice is seeking a freelance Business Analyst to support a large‑scale international programme focused on business transformation and enterprise information systems for EU institutions. The role combines process modelling, requirements management and change facilitation to deliver high‑quality, evidence‑based solutions.

Key responsibilities

• Model and document business processes, value streams, capabilities, roles and data structures.
• Elicit, analyse, validate and manage business requirements and user stories.
• Collaborate with business experts, Product Owners, architects and development teams throughout the software development lifecycle.
• Translate business, user and technical needs into detailed specifications and maintain the backlog.
• Analyse existing systems, identify optimisation opportunities and support business case preparation.
• Contribute to solution design, testing, quality assurance and change‑management activities.
• Design, validate and continuously improve processes to drive operational excellence.
• Conduct quantitative analyses such as cost‑benefit and what‑if scenarios.
• Define and monitor performance indicators and measurement frameworks.
• Support strategic and tactical planning, develop transition roadmaps and lead organisational change initiatives.
• Coach users during implementation and communicate project objectives to stakeholders.

Required profile

• At least two internationally recognised Business Analysis certifications (e.g., CBAP, Certified UML Professional, BPMN 2 Fundamentals).
• Minimum 8 years of experience as a Business Analyst, preferably on large‑scale digital transformation programmes.
• Proven ability to work across multidisciplinary and cross‑functional teams.
• Strong analytical, communication and stakeholder‑engagement skills.

Required skills

• Business process modelling and documentation.
• Requirements engineering and user‑story creation.
• Backlog and requirements traceability management.
• Business case development and quantitative analysis.
• Change management and stakeholder engagement.
• Business architecture and performance measurement concepts.

What we offer

• Opportunity to work on high‑impact EU public‑sector projects.
• Exposure to multidisciplinary teams across Europe.
• Flexible freelance engagement with competitive remuneration.