Benefits Administration Delivery Analyst (German Speaker)

About the role

Strada, a people, payroll and technology company serving international workforces in 180+ countries, is looking for a Benefits Administration Delivery Analyst who speaks German at C1 level. The role covers the benefits administration for client employees in the EMEA region, resolving cases, entering benefits data and working closely with clients, third-party providers and colleagues.

Key responsibilities

• Resolve cases and enter benefits data for client employees in the EMEA region
• Work with clients to resolve service requests and escalated employee issues
• Process reports using data extraction tools to meet client plan rules and resolve issues
• Analyze system data to identify gaps between client plan rules and system functionality, and run test plans to verify plan rules
• Take part in internal acceptance testing and user acceptance testing, and contribute to process design and project work
• Help lead projects, coach others on a project or process, and support process transitions to the Strada office

Required profile

• C1 English and C1 German (CEFR or equivalent)
• At least 3 years of experience in benefits administration, HR administration or payroll
• Understanding of the project life cycle and deployment governance
• Current and future work authorization in the country of application, without visa sponsorship

Required skills

• MS Office is mandatory; very good knowledge of MS Excel
• Experience with Benify or SHARP (SAP HR) is an asset
• Strong analytical and problem-solving skills, attention to detail and time management

What we offer

• Health coverage, wellbeing programs and paid leave (vacation, sick, parental)
• Retirement plans and learning opportunities
• Competitive total rewards package and continuing education and training