Instructional Designer

About the role

The Instructional Designer independently creates and updates self‑paced courses that are accurate, engaging, and aligned to learner performance objectives. This role applies instructional design methodology to translate content into effective digital learning experiences and manages the full development cycle from storyboarding through LMS publishing.

Key responsibilities

• Design and develop self‑paced eLearning courses from storyboard through final production.
• Create engaging course content including scenarios, activities, knowledge checks, and assessments.
• Translate source material and SME input into structured, learner‑centered designs.
• Update existing courses to reflect process changes, QA findings, and content revisions.
• Ensure designs follow adult learning principles and organizational standards.
• Collaborate with Content Strategists and SMEs to validate accuracy and instructional approach.
• Coordinate LMS publishing and configuration with the Learning & Knowledge Systems Administrator.
• Incorporate stakeholder and learner feedback, and identify opportunities to improve interactivity and engagement.

Required profile

• Proven knowledge of eLearning authoring tools such as Articulate Storyline or Rise.
• Hands‑on experience with instructional design models (ADDIE, SAM).
• Ability to translate complex content into clear, engaging self‑paced learning experiences.
• Familiarity with assessment design and learner evaluation techniques.
• 2–5 years of professional experience in customer success or related roles; fintech or SaaS experience preferred.
• Bachelor’s degree in Instructional Design, Education, Communications, or a related field (or equivalent experience).
• Strong attention to detail, editorial and visual judgment.
• Availability to work in a hybrid model (10:00‑18:00).

Required skills

• Articulate Storyline
• Articulate Rise
• ADDIE instructional design model
• SAM instructional design model
• LMS publishing and basic configuration

What we offer

• Competitive pay: 8,000‑10,000 PLN gross per month.
• Access to e‑learning platforms and a fully paid private healthcare plan (LuxMed).
• Worksmile platform with monthly top‑up and subsidized breakfast/lunch.
• Laptop and essential work equipment.
• Modern office space in the city centre with free parking.
• Company library, chill‑out room with PlayStation, free snacks and beverages.
• Company parties, social activities, and employee referral program.
• Relocation package within Poland.