Senior Specialist, Technical Training with French

About the role

Join a hybrid team that builds knowledge and capabilities to deliver quality, compliant outcomes. You will ensure effective technical training delivery, maintain compliance readiness, and continuously improve learning processes and systems.

Key responsibilities

• Coordinate and execute technical training programs, ensuring completion, compliance, and alignment with organizational requirements.
• Facilitate instructor‑led training sessions and onboarding activities to support employee readiness.
• Manage LMS activities, including course assignments, user access, training records, and system updates.
• Review, approve, and execute training‑related quality system tasks, keeping documentation audit‑ready.
• Generate, analyze, and distribute training metrics and KPIs for decision‑making and compliance monitoring.
• Represent the training function during regulatory audits, providing records and evidence of qualification.
• Investigate and resolve training system, course access, and process issues, handling service tickets.
• Partner with managers and stakeholders to assess training needs, prioritize requirements, and implement programs supporting business objectives.

Required profile

• Bachelor’s degree in Business, Education, HR or related field, or equivalent experience.
• Minimum 2 years of experience in learning coordination, training administration, facilitation, or LMS support.
• Fluent English and French (minimum B2 level) – both written and spoken.
• Knowledge of Good Manufacturing Practices (GMP) and ISO 13485 requirements.
• Proficiency with Microsoft Office applications.

Required skills

• Learning Management System (LMS) administration.
• Microsoft Excel, Word, and PowerPoint.
• Use of learning technologies and enterprise service management systems.