Salesforce Consultant Mid/Senior

About the role

We are looking for a passionate Salesforce Consultant to bridge business needs with technical solutions. You will work remotely with a Warsaw‑based team, ensuring seamless implementation and configuration of Salesforce platforms.

Key responsibilities

• Lead workshops with business stakeholders to gather and analyse requirements.
• Map business processes and customer journeys, translating them into clear user stories.
• Configure and customise Salesforce, including flows, permission sets, custom objects and fields.
• Manage sharing and visibility settings to align with organisational needs.
• Provide ongoing support and recommendations throughout the implementation phase.

Required profile

• Strong understanding of business processes and CRM best practices.
• Minimum 3 years of experience in Salesforce configuration and declarative development.
• Excellent English communication skills (C1 level) and ability to collaborate in a remote environment.
• Proven experience leading workshops and facilitating requirement‑gathering sessions.
• Availability for a 4‑hour overlap between 15:00 and 19:00 Poland time.

Required skills

• Salesforce configuration and declarative development (flows, permission sets, custom objects, custom fields).
• Sharing and visibility management.
• Sales Cloud, Service Cloud expertise.
• Salesforce Sales, Experience and Service Cloud knowledge.
• Relevant certifications: Sales Cloud Consultant, Service Cloud Consultant, Salesforce Administrator.