Clinical Community Analyst

About the role

IQVIA is looking for a Clinical Community Analyst to join its iPOST team, which creates, manages and retires study-specific investigator portals that engage, communicate with and collaborate with clinical study site personnel around the world. You will partner with study teams and portal vendors to implement site engagement strategies, manage portal content and communications, support portal operations and make sure investigative sites have a positive experience throughout a clinical trial. The role suits someone who enjoys project management, stakeholder engagement, digital communications and technology-driven solutions in clinical trials.

Key responsibilities

• Serve as the primary operational contact for study-specific Investigator Portals from study start-up through archive.
• Partner with study teams to develop and implement site engagement and communication strategies.
• Coordinate portal launches and ongoing activities with study teams and portal vendors.
• Manage and maintain portal content, including news posts, email communications, enrollment dashboards, visit guides and calculators.
• Edit and publish communications about study updates and activities.
• Provide business application and portal support to study teams.
• Facilitate kickoff meetings and ongoing portal review meetings with cross-functional study teams.
• Escalate portal-related issues and coordinate their resolution across teams.
• Support user management activities and vendor interactions.

Required profile

• Bachelor's degree in Life Sciences, Health Sciences, Nursing, Pharmacy or a related field.
• Experience in clinical research, including clinical trial coordination and/or clinical trial monitoring.
• Experience supporting studies using Investigator Portals or site engagement platforms.
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Ability to work in global, cross-functional and multicultural teams.
• Preferred: experience creating study newsletters, email campaigns and site-facing communications; experience with portal administration, community management or other digital engagement platforms; knowledge of clinical trial processes and the study lifecycle; experience working directly with vendors and technology platforms supporting clinical research.

Required skills

• Advanced Microsoft Office skills, including data analysis and reporting.

The potential base pay range, annualized, is PLN 71,300 to PLN 230,300, depending on qualifications, location and schedule; incentives, bonuses and other benefits may also apply.