Business Analyst – Digital Product Experience

About the role

Alcon is seeking a Business Analyst to help shape digital product experiences for its customers, consumers, and sales associates. You will work within the multinational Adi Practice team, translating product strategy into actionable requirements and ensuring solutions deliver real value.

Key responsibilities

• Collaborate with the Product Director and Product Manager to define business and functional requirements for the Auto Scheduler.
• Co‑lead requirements‑gathering sessions and act as a subject‑matter expert for both business and technical aspects.
• Engage with end‑users and internal stakeholders (sales, service, clinical applications, regional product owners) to capture needs.
• Convert insights into well‑structured user stories and acceptance criteria in JIRA, planning three sprints ahead.
• Partner with cross‑functional teams such as Clinic Connect, Shared Services, HDS, RMDS, Legal, and Compliance.
• Review test cases, support early estimation of epics and stories, and serve as the day‑to‑day contact for Engineering.
• Prepare and deliver demos to business stakeholders and assist the Product Manager with backlog prioritisation.

Required profile

• Bachelor’s degree or equivalent experience.
• 2–3 years of experience as a Business Analyst or in a product‑related role.
• 2–3 years working on an Agile team.
• Experience collaborating with UX/UI teams and understanding front‑end user‑experience best practices.
• Ability to work effectively in a dynamic team environment and independently.
• Strong analytical thinking and sound judgment.

Required skills

• JIRA for backlog and user‑story management.

What we offer

• Opportunity to work in a truly international, cross‑country team.
• Exposure to cutting‑edge digital product development in the eye‑care industry.
• Collaborative culture that values diversity and inclusion.