People Development Specialist – Training Administration (Temporary)
Zurich Insurance Company Ltd. · Krakow
Job description
About the role
You will be a member of the People Development Specialist (PDS) Team supporting the global network of Talent Development, Talent Acquisition and Talent Management colleagues. Working closely with the Group Compliance Academy, you will build and administer training programs, manage operational processes and provide reporting services.
Key responsibilities
- Administer the global learning platform powered by CrossKnowledge, creating learning channels and training programs.
- Manage training assignments, registrations, progress tracking and learner management.
- Consult with stakeholders and subject‑matter experts to collect requirements and develop simple courses using tools such as Articulate and Synthesia.
- Upload, review, update, test and assign training content, ensuring a high‑quality user experience.
- Resolve queries and issues related to training programs and provide system training to users.
- Report on KPIs such as content utilisation, learner progression and user satisfaction.
- Collaborate with internal IT and external vendors to optimise the learning platform.
- Develop and update policies and guidelines to maintain proper governance.
Required profile
- Fluent English.
- 1–2 years of experience in learning and development, training management or user‑experience environments.
- Intermediate data reporting and analytics skills.
- Ability to work autonomously in a virtual team.
- Strong interpersonal skills and confidence when dealing with stakeholders.
- Proficiency with Office 365.
Required skills
- CrossKnowledge learning platform administration.
- Course creation with Articulate.
- Video content creation with Synthesia.
- Office 365.
- Data reporting and analytics.
What we offer
- Competitive salary, language allowance and comprehensive benefits including medical and life insurance.
- Annual bonus based on company results and individual performance.
- Wide range of learning programs and up to 80 % reimbursement for educational training.
- Referral awards and online fitness trainings.
- Hybrid work model and a friendly atmosphere.
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Zurich Insurance Company Ltd.
Krakow