Key Account Manager - Poland

About the role

Glovo, part of the Delivery Hero Group, is looking for a Key Account Manager for Poland. You will be a key member of the regional team, directly responsible for building and maintaining strong relationships between Glovo and its restaurant partners, and for growing them through marketing activities.

Key responsibilities

• Build and maintain relationships with partners through proactive communication, partner meetings and business reviews.
• Evaluate, follow up and report on the portfolio and KPIs, and act to reach goals and company OKRs.
• Negotiate promos and Glovo Ads, run marketing activations and improve menu performance (selling items, AOV, conversion rate, cross-selling and upselling).
• Sign exclusivity agreements and optimise visibility with marketing kits and merchandising.
• Renegotiate commissions and sell assets to improve revenue.
• Follow up on churned and inactive partners and improve partners' operational efficiency.
• Collaborate with colleagues in a supportive environment.

Required profile

• At least 1 year of experience in high-performance account management or business consultancy.
• Bachelor's degree in Business Administration, Marketing, Industrial Engineering or Public Relations is a plus.
• Experience in FMCG, food-hospitality or on-demand delivery is preferred.
• Comfortable working in a fast-paced start-up.
• Native Polish and advanced English.

Required skills

• Good knowledge of Google Docs and MS Office, Excel.
• Sales experience is welcome.
• Project management, organisation and attention to detail.
• Analytical, data-driven approach.

What we offer

• Private medical care and insurance.
• Monthly Glovo credit and a free multisport card.
• Spanish or English classes.
• Working from home two days a week, up to three weeks of remote work per year and personal days off.
• Five extra days of holiday and enhanced parental leave.