Customer Support Agent
autobidmaster · Warsawa
Job description
About the role
AutoBidMaster is looking for a proactive, customer‑focused Support Agent to join its Logistics Team. You will guide clients through the vehicle shipping process and resolve any logistical issues that arise, ensuring a smooth experience from bidding to delivery.
Key responsibilities
- Respond to customer inquiries via email, phone, chat and the website.
- Assist with order tracking, website navigation and troubleshooting.
- Gather, analyze and verify customer needs to provide accurate solutions.
- Represent the company positively to encourage repeat business.
Required profile
- Fluent English communication skills.
- Previous experience in customer support or service within e‑commerce.
- Ability to stay calm and effective under pressure.
- Strong organizational abilities and attention to detail.
- Capacity to multitask and prioritize in a fast‑paced environment.
Required skills
- Experience with Zendesk or similar ticket‑based support platforms.
What we offer
- Competitive compensation on a full‑time B2B contract.
- Collaboration with professionals across the US and EU.
- All necessary equipment provided.
- 20 paid vacation days and memorable team‑building activities.
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Published 2 tygodnie temu
Expires za 1 miesiąc
23 views · 0 interested
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autobidmaster
Warsawa
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