Academic Success Manager – Education Solutions

About the role

The Academic Success Manager will act as a trusted advisor for academic and health‑workforce education institutions, helping them derive value from Elsevier’s e‑solutions and content. Based in Poland with a home‑based setup, the role involves regular travel across France and French‑speaking markets.

Key responsibilities

• Drive demand for Elsevier e‑solutions and content within the health education market in France and selected French‑speaking countries.
• Identify and engage key decision‑makers, generate opportunities and collaborate with the institutional sales team to convert leads.
• Onboard and implement education e‑solutions for faculties, students and librarians, delivering face‑to‑face and online training sessions.
• Conduct product presentations, capture customer feedback and relay insights to Content, Marketing, Product and Sales teams.

Required profile

• Proven experience in a customer‑facing role within academia, education, content or software organisations.
• Strong communication and presentation skills, able to build rapport quickly at all organisational levels.
• Understanding of educational institution structures and decision‑making processes.
• Native or near‑native fluency in French and a good command of English, both written and spoken.
• Willingness to travel up to 50% of the time and possession of a valid driving licence.

Required skills

What we offer

• Flexible work arrangements supporting a healthy work‑life balance.
• Access to wellbeing initiatives and professional development opportunities.