System Analyst

About the role

We are looking for an experienced System Analyst to design and deliver scalable software solutions within a complex travel‑technology environment. You will act as a bridge between Product, Engineering, QA and external partners, turning business needs into clear, actionable requirements.

Key responsibilities

• Analyse business needs and translate them into functional and system requirements.
• Prepare user stories, functional specifications, acceptance criteria and supporting documentation.
• Collaborate with Product Leaders and Engineering to design solutions that balance business goals with technical constraints.
• Investigate production issues, perform root‑cause analysis and support resolution of integration problems.
• Work closely with developers and QA throughout the software development lifecycle to ensure correct implementation.
• Support backlog refinement, effort estimation, release planning and risk identification.
• Ensure solutions comply with security, privacy, and quality standards.

Required profile

• 3+ years of experience as a System Analyst, Business Analyst or similar role in software development.
• Experience in travel technology (OTAs, airlines, GDS, reservation systems) is a plus.
• Strong analytical, problem‑solving and communication skills.
• Familiarity with Agile/Scrum methodologies.
• Bachelor’s degree in Computer Science, Information Systems or related field, or equivalent practical experience.
• English proficiency at B2 level or higher.

Required skills

• REST APIs
• JSON
• Agile/Scrum
• SQL
• Postman (API testing)
• Knowledge of airline distribution platforms such as Amadeus and Sabre (nice to have)