DA Services Executive – Gdynia, Poland

About the role

Inchcape Shipping Services is seeking a DA Services Executive to support DA Services operations in Gdynia, Poland. The role involves preparing, reviewing and issuing standard DAs, performing quality checks, dispatching DAs and handling customer queries.

Key responsibilities

• Prepare, review and issue standard DAs end‑to‑end in the DA system.
• Perform quality checks on DA drafts to ensure accuracy, completeness and compliance.
• Monitor DA status daily and ensure timely submission and closure.
• Dispatch DAs via appropriate channels according to defined modes.
• Log and escalate customer queries or disputes when unresolved.
• Respond to standard customer queries related to issued DAs.
• Co‑operate with LPA to clarify issues and resolve discrepancies.
• Maintain data accuracy and correct DA status management in the system.
• Participate in process improvements and knowledge sharing.

Required profile

• Good understanding of DA processes, quality checks, customer requirements and vendor invoice workflow.
• Experience processing and reviewing standard DA cases end‑to‑end.
• Familiarity with Microsoft Office and business communication tools.
• Ability to work independently on standard cases and resolve issues.
• Strong accuracy, analytical and communication skills.
• Effective prioritisation and workload management.

What we offer

• Diverse range of benefits depending on location.
• Career growth opportunities with support to set and exceed big goals.
• Competitive salary package.
• Collaborative environment with talented, committed teammates.
• Value Award celebration events.