IT Support – Warsaw, Poland (EU/Schengen)

About the role

We are looking for an IT Support professional to join the team providing interim services for Frontex, the European Border and Coast Guard Agency, based in Warsaw, Poland. The role involves delivering technical assistance and ensuring smooth IT operations for Frontex staff.

Key responsibilities

• Provide first‑line IT support to end‑users, handling hardware, software and network issues.
• Maintain and update office applications, including Excel, Word and Outlook.
• Troubleshoot and resolve tickets in a timely manner, following established service‑level agreements.
• Assist with the setup and configuration of workstations and peripherals.
• Support hybrid working arrangements and ensure data security compliance.

Required profile

• EU or Schengen citizenship.
• Fluent English (minimum B2 level).
• Relevant education in IT or a related field.
• At least 2 years of professional experience in IT support.

Required skills

• Strong proficiency with Microsoft Excel.
• Strong proficiency with Microsoft Word.
• Strong proficiency with Microsoft Outlook.

What we offer

• Warsaw‑based position with possible hybrid work arrangements.
• Indicative remuneration of €106.14 net per day.
• Employment contract through Staff Partners.